Return

Cancellation Policy: An order can be canceled through the Website before making the payment.

Return Policy: The product will be replaced by the company if in case the product is damaged before delivery & the end-user need to make a video of opening the product, at the point of receiving the product.

any part or accessories of the item received are missing

Item received is different from that described in the product detail page of ekpurplechai.com

Delivery & Shipping Policy : The product will be dispatched by the company within 24 hours.

No extra fees will be charged for online purchases.

Cash On Delivery will apply some extra fees.

If the end-user receives a damaged product then in that case the product will be replaced by the company.

Product will be delivered within 3 to 7 working days, depending on the area of purchase made.

No Refund Policy :

Thank you for visiting ekpurplechai.com. Please read this policy carefully before making a purchase. By making a purchase, you agree to be bound by the terms of this policy.

1. No Refunds

All sales are final. We do not issue refunds for digital products, services, or physical goods once the order is confirmed and the product is delivered.

2. Cancellation of Orders

Once an order is placed, it cannot be canceled. Please double-check your order before confirming the purchase.

3. Damaged or Defective Products

In the event that you receive a damaged or defective product, please contact us within 3 days from the date of delivery. We will work with you to replace the item or issue a refund at our discretion.

4. Contact Information

If you have any questions about our No Refund Policy, please contact us at: [+91 96644-53007]

5. Changes to the Policy

We reserve the right to modify this policy at any time. Please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
By making a purchase on our website, you acknowledge that you have read and agree to this No Refund Policy.